How often should I charge my motorized blinds or shades?
Most rechargeable motorized blinds should be charged every 6 to 9 months with regular use. Shades used less frequently may last even longer between charges. Blinds or shades will alert that a charge is needed either through a change in behavior (sluggish movement) or through a light on the headrail that will indicate a charge is needed. Please check your installation guide for further information.
How long does charging take?
A full charge usually takes about 4 to 6 hours. If the battery is fully drained, allow up to 8 hours for a complete recharge.
What type of charger do I need?
All motorized shades use either a USB-C or micro-USB cable. If you’re not sure which one your product requires, feel free to contact us for help.
Do you offer solar chargers?
Yes! Optional solar panels are available for select products, including SelectBlinds Automation shades, LEVOLOR® shades and blinds and Architect Wood Blinds. Solar panels can extend battery life by several months but are meant to supplement, not replace, traditional charging.
My shade will not charge. What should I do?
When you connect the charging cable, a charging indicator light should illuminate on the motor head or the cable adapter. After 4–6 hours, the light should change color or turn off (refer to your product’s motorization guide for specific charging behavior).
If the indicator does not appear or does not change after 4–6 hours:
Make sure the outlet you are using is working.
If the outlet is working and the shade still won’t charge, call and ask to speak with our our Customer Care team for further assistance.